Company Profile
Aforeserve is an integrated service management and support company offering comprehensive and standardized life cycle services for the full spectrum of Information, Communication and Technology (ICT) products including notebooks, desktops and servers, computer peripherals, surge protection and power conditioning units and mobility devices as well as for a range of non IT automated systems such as self-service kiosks, point of sale terminals, ATMs and satellite communication systems.

Established in the year 2000, Aforeserve operates primarily as an after sales service and support partner for Original Equipment and Design Manufacturers (OEMs & ODMs) and system integrators, providing functional and technological repair and maintenance services for their products. From installation, field and warranty support to on going help desk, carry-in repair and reverse logistics, Aforeserve delivers ISO 9001 standard, ‘end to end’ service solutions, designed to fulfill and enhance service level commitments, enabling partners to better serve their customers in an efficient and cost effective manner.

As one of India's largest chains in organized repair, Aforeserve also extends ‘direct to customer’ service and support offerings dedicated to end users of ICT products, specifically quality repair and refurbishment services for defective ICT devices, including those with expired warranties.

Aforeserve operates as a single point service solution for manufacturers, integrators and end users of ICT products, delivering best in class service and support at every stage of the ICT asset lifecycle across brands, platforms and technologies.

Drawing from over 14 years of operational experience, Aforeserve has successfully established itself as a service partner of choice for leading Original Equipment and Design Manufacturers (OEMs & ODMs) as well as global system integrators including Hewlett Packard (HP), Acer, Toshiba, Inventec, Micro Star International (MSi), the NCR Corporation and Hughes India.

Headquartered at Noida, the Company works closely with customers to implement tailored service solutions through an extensive, pan India support network of service centers in 45 major cities and resident engineers across 182 regional towns.

Supported by a team of over 2600 engineers, technicians and service executives, Aforeserve handles more than 55000 service calls every month, combining industry experience with superior repair capabilities and standardized support practices to assist individual and small-scale establishments as well as complex IT environments in large organizations to install, maintain, refurbish and dispose their ICT assets in a cost-effective, efficient and viable manner.

 


Geographical Presence
Andhra Pradesh Assam Bihar Chhattisgarh Delhi Goa Gujarat Haryana Himachal Pradesh Jammu and Kashmir Jharkhand Karnataka Kerala Madhya Pradesh Maharashtra Manipur Orissa Punjab Rajasthan Tamil Nadu Uttar Pradesh Uttarakhand West Bengal
 
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Aforeserve’s Field
Services and other
onsite support offerings
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Aforeserve’s chip
level repair
services
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services for large
and integration
projects
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about Aforeserve's
Leadership Team
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Contact Us
Toll Free at
1800-103-4423
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