Company Profile
Aforeserve is an integrated services management and support company offering comprehensive and standardized standardized life cycle services for the full spectrum of Information, Communication and Technology (ICT) products including notebooks, desktops, network and servers, computer peripherals, surge protection and power conditioning units and mobility devices – Tablets and Phones, as well as for a range of non IT automated systems such as digital cinema projectors, self-services kiosks, POS(point of sale) terminals, ATMs and satellite communication systems.

Established in the year 2000, Aforeserve operates primarily as an after sales services and support partner for Original Equipment and Design Manufacturers (OEMs & ODMs) and system integrators, providing functional and technological repair and maintenance services for their products. From installation, field and warranty support to on going help desk, carry-in repair and reverse logistics, Aforeserve delivers ISO 9001 standard, ‘end to end’ services solutions, designed to fulfill and enhance services level commitments, enabling partners to better serve their customers in an efficient and cost effective manner.

As one of India's largest chains in organized repair, Aforeserve also extends ‘direct to customer’ services and support offerings dedicated to end users of ICT products, specifically quality repair and refurbishment services for defective ICT devices, including those with expired warranties.

Aforeserve operates as a single point services solution for manufacturers, integrators and end users of ICT products, delivering best in class services and support at every stage of the ICT asset lifecycle across brands, platforms and technologies.

Drawing from over 18 years of operational experience, Aforeserve has successfully established itself as a Service partner of choice for leading OEMs, ODMs and system integrators including HP, Acer, IBM, Lenovo, Inventec, MSi, Pegatron, Micromax, NCR, UFO , Wipro,RJIO and HCL among others.

Headquartered at Noida, the Company works closely with customers to implement tailored service solutions through an extensive, pan India support network of service centers in 51 major cities and resident engineers across 310 regional towns.

Supported by a team of over 4500 engineers, technicians and services executives, Aforeserve handles more than 87000 services calls every month, combining industry experience with superior repair capabilities and standardized support practices to assist individual and small-scale establishments as well as complex IT environments in large organizations to install, maintain, refurbish and dispose their ICT assets in a cost-effective, efficient and viable manner.


Geographical Presence
Andhra Pradesh Assam Bihar Chhattisgarh Delhi Goa Gujarat Haryana Himachal Pradesh Jammu and Kashmir Jharkhand Karnataka Kerala Madhya Pradesh Maharashtra Manipur Orissa Punjab Rajasthan Tamil Nadu Uttar Pradesh Uttarakhand West Bengal
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